Thank you for visiting
and shopping at Bottled
Virtue. The following are
the terms and conditions
that constitute our
Shipping Policy.
We typically ship parcels
weighing less than 1
pound USPS First Class,
parcels weighing more
than 1 pound USPS
Priority Mail.
Shipment processing
time
We ship and process five days
a week and are always working
hard to make sure that you
receive your order as quickly
as possible. Most orders
placed Monday-Saturday are
processed and shipped within
two business days. Orders are
not shipped on Saturdays,
Sundays or (most) holidays,
but will be processed
immediately upon our return
to the warehouse.
If we are experiencing a high
volume of orders, shipments
may be slightly delayed.
Please allow additional days
in transit for delivery. If there
will be a significant delay in
the shipment of your order
due to circumstances within
our control, we will contact
you via the email address or
telephone number you
provided when you placed
your order.
We are not responsible for,
nor can we provide information
on, delays based on USPS
and other shipping carriers'
delivery procedures. Shipping
rates & delivery estimates
Shipment
confirmation &
Order tracking
You will receive a Shipment
Confirmation email once your
order has shipped containing
your tracking number(s). The
tracking number is typically
active within 24 hours.
Damages
Bottled Virtue is not liable for
any products damaged or
lost during shipping. If you
receive your order damaged,
please contact the shipment
carrier to file a claim.
Please save all packaging
materials and damaged
goods before filing a claim.
International
Shipping Policy
We do not ship
international at
this time.
Where’s My Damn
Package?
There’s only a couple of
reasons anybody ever
visits a site’s Shipping
Policy page. You either
have a unique shipping
request or you’re
wondering where your
order is.
SHIPPING
CONFIRMATION EMAIL
As soon as your package
is prepared to ship, you
will receive a shipping
confirmation email from
us with a tracking
number. Depending
upon when you place
your order it may ship
that day, the next day
or within a day or two
depending upon holiday
closures and order
volume. Orders placed
late Friday typically
ship the following Monday.
A shipping confirmation
email will be sent. If you
don’t seem to have that
email, please take a
moment to double-check
that it wasn’t filtered
out of your account as
spam into a junk folder.
If you can’t find it there,
consider whether it’s
possible you placed the
order using a different
email address. If you still
can’t locate an email or
tracking number please
contact us at
and include any relevant
information about your
order, including the order
number (from your order
confirmation email) as
well as your name and
shipping address. We’ll
be in touch as soon as
possible.
TRACKING BY CARRIER
The vast majority of our
orders ship via United
States Postal Service.
Your shipping
confirmation email
includes a tracking
number, you can visit the
USPS site to track your
package at any time
here:
If you’ve made special
arrangements with us to
ship UPS, FedEx or DHL
you can track at their
respective sites here:
TOP 5 SHIPPING QUESTIONS
This list covers a few of
the most common issues
encountered. As always,
if you don’t find your
question answered here
or the above information
was not helpful, you may
always contact us at
- we are typically able
to get right back to you
during EST business
hours or within 24 hours.
1. There is an issue
with my shipping
address, what do I do?
Send an email to info@bottledvirtue.com.
If we catch it in time we
can update the address
before it goes out, if not
we can get the package
rerouted or worst-case
scenario send a
replacement out by the
next business day.
2. Why isn’t my
tracking number
working?
More than likely it is
because the package has
not been scanned in by
USPS yet. Tracking
numbers will typically
begin to work by the
evening of when you
first received your
tracking email.
3. I would like to
receive my order by a
certain date but don’t
think it will arrive
in time. Are there any
exceptions that can
be made?
There sure are! Within
reason, we are happy to
work with you to try and
get a package to you
when you need it. If you
need a special exception,
shoot an email to
to see if we can work our
magic to get a package
to you in time.
4. My package says
it was delivered, but
I do not have it.
What should I do?
Send an email to
and we will try our best
to get an answer for you.
If a replacement package
is required we will most
likely require a signature
for the second shipment
to ensure that it makes
it to you.
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