Refund and Return Policy

 

We’re committed to making sure you’re satisfied with your purchase. If your order isn’t quite right, we’ll do our best to fix it.

 

 

Return Period

 

If you’d like to send something back, you have 60 days from the day your order arrives to request a return.

 

 

What Can Be Returned

 

• Anything Unused.

• Please include your order confirmation or receipt with the return

To begin a return, just reach out to us at info@bottledvirtue.com. Once we’ve reviewed your request, we’ll send over a prepaid return label along with instructions.

 

 

 

Return Shipping Address

 

Approved returns should be sent to:

 

Bottled Virtue

29476 Northwestern hwy

Box 362

Southfield, Mi 48034

 

 

Wrong or Damaged Orders

 

If your order arrives damaged, defective, or isn’t what you ordered, contact us right away. We’ll make sure it’s resolved quickly — whether that means a replacement or a refund.

 

 

 

Refund Processing

 

Once we receive and inspect your return we’ll issue the refund to your original payment method.

 

 

Privacy Policy

 

Bottled Virtue Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bottledvirtue.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

 

We collect Device Information using the following technologies:

 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

 

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other means of payment), email address, and phone number. We refer to this information as “Order Information”.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

 

HOW DO WE USE YOUR

PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

 

- Communicate with you;

 

- Screen our orders for potential risk or fraud; and

 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

 

SHARING YOUR PERSONAL

 INFORMATION

 

 

We share your Personal Information with third parties to help us operate, provide, and improve our services, as described above. For example, we use Shopify to power our online store — you can learn more about how Shopify handles your Personal Information here: https://www.shopify.com/legal/privacy

 

We also use Google Analytics and other tracking technologies to better understand how customers use our website and to improve user experience. Google may collect information about your device and browsing behavior.

 

To learn more about how Google uses your Personal Information, visit:

https://policies.google.com/privacy

 

You can opt out of Google Analytics tracking by installing the opt-out browser add-on here:

 

https://tools.google.com/dlpage/gaoptout

 

Additionally, we may share your information:

 

• To comply with legal obligations, such as responding to subpoenas, court orders, or lawful government requests

 

• To detect and prevent fraud or other security issues

 

• With service providers and partners who assist us with payment processing, marketing, shipping, or analytics — only to the extent necessary for their services

 

We do not sell your personal data.

 

BEHAVIOURAL ADVERTISING

 

As mentioned above, we use your Personal Information to deliver targeted advertisements and personalized marketing communications we believe may be relevant to your interests. This includes using tools such as:

 

• Google Ads (including remarketing)

 

• Meta Ads (Facebook/Instagram Pixel)

 

• TikTok Ads

 

• Pinterest Ads

 

 

 

These services may collect information about your behavior on our website and other websites to show you more relevant ads (a practice commonly known as "interest-based advertising" or "behavioral advertising").

 

To learn more about how targeted advertising works, visit: https://www.networkadvertising.org/understanding-online-advertising

 

You can opt out of targeted advertising through the following platforms:

 

• Facebook: https://www.facebook.com/settings/?tab=ads

 

• Google: https://adssettings.google.com/anonymous

 

• Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads

 

• AdRoll/NextRoll: https://app.adroll.com/optout

 

• Pinterest: https://help.pinterest.com/en/article/personalized-ads-on-pinterest

 

• TikTok: https://www.tiktok.com/privacy/ads-and-data

 

You may also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal:

https://optout.aboutads.info/

 

 

Or the Your Online Choices page (EU/UK users):

https://www.youronlinechoices.eu/

 

 

 

DO NOT TRACK

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

Rights of California Residents under CCPA:

 

1. Residents of California may contact us via email in regards to their personal information at info@bottledvirtue.com.

 

2. Residents of California may request a copy of their personal information via the email contact provided above and we will respond with their personal information or a precise explanation of why we will not provide the personal information within 45 days.

 

3. Residents of California may request the deletion of their personal information via the email contact provided above and we will respond with their personal information or a precise explanation of why we will not provide the personal information within 45 days.

 

4. We do not and will not sell personal information of any residents of California.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

MINORS

The Site is not intended for individuals under the age of 18. Purchases by those below the age of 18 should be made or supervised by an adult.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@bottledvirtue.com or by mail using the details provided below:

 

Bottled Virtue

[Re: Privacy Compliance Officer]

29476 Northwestern hwy

Box 362

Southfield, Mi 48034